Privacy Policy for Doctor's Inc. Customers

Effective Date: February 14, 2025

Doctor's Inc. (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your privacy. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information in several ways, including when you register with us, use our services, or interact with our website and mobile applications. The types of information we may collect include:

• Personal Identification Information: Name, email address, phone number, mailing address, date of birth, and other identifying information.

• Health Information: Medical history, diagnoses, treatments, prescriptions, and other health-related data.

• Payment Information: Credit card numbers, billing information, and transaction history.

• Usage Data: Information about how you interact with our website and services, including IP addresses, browser types, device information, and browsing patterns.

2. How We Use Your Information

We may use your personal and health-related information for the following purposes:

• To provide you with healthcare services and support.

• To process payments and manage billing.

• To communicate with you about your care, appointments, and services.

• To comply with legal and regulatory requirements.

• To improve our services and tailor your experience.

• To send you marketing communications, newsletters, or updates (if you have opted-in).

• To respond to your inquiries and resolve issues.

3. Sharing Your Information

We respect your privacy and will not share your personal information without your consent, except as follows:

• With Healthcare Providers: We may share your health information with medical professionals and entities involved in your care, such as doctors, specialists, or pharmacies.

• Service Providers: We may use third-party vendors to help us process payments, host our website, or perform other services. These providers are required to protect your information and use it only for the services they provide.

• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests (e.g., subpoenas).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, or alteration. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we have about you.

• Correct: Update or correct your personal and health information.

• Delete: Request the deletion of your personal information (subject to certain legal requirements).

• Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe instructions in emails or contacting us directly.

• Limit: Restrict the use or sharing of your health information (where applicable).

To exercise any of these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect information about your interactions with our website and services. These technologies help us analyze trends, track users' movements around the site, and enhance the user experience. You can control the use of cookies through your browser settings.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take steps to delete it.

8. Third-Party Links

Our website or services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before submitting any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: 936-273-6000.

Doctor's Inc. Email: info@doctorsinc.com Phone: 936-273-6000 Address: 134 Vision Park Blvd. Suite 120. Shenandoah, TX 77384